Great Expectations

Great Expectations

I’ve been wondering if life might be a little easier if we had no expectations of each other.  It seems that almost all disagreements and divides come down to a sense that expectations are not met. But what is the cost of having no expectations?  And how do can we gain benefit from shared expectations?

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Managing Conflict (When You Are Both Right!)

Managing Conflict (When You Are Both Right!)

As workplace psychologists, we are often called upon to assist with conflicts in the workplace.  Many times, we see disagreements that arise on the basis of a difference in interpretation and opinion. In this article, Miriam Yates (Psychologist at Within Consulting) provides some practical advice on managing this situation - in all areas of our lives! (Image Source: www.shannonspaulding.com)

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Emotional Agility

Emotional Agility

“Emotional agility” was named by Harvard Business Review as the “Idea of the year” for 2016. The book by psychologist Susan David PhD, “Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life” provides tips on how to best interact with our thoughts and feelings in a way that helps us to reach our personal and professional goals.

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International Women's Day and Celebrating Success

International Women's Day and Celebrating Success

Scholars have argued that for women the pathway to leadership is akin to a ‘labyrinth’ wherein it’s not so much a ‘glass ceiling’ that prohibits women from getting to the top, but rather a sum of obstacles that present along the way.  The good news is, there unequivocally are ways to address gender diversity in the workplace (and they don’t involve annihilating men everywhere)! (Image source: http://www.theglobeandmail.com/news - A woman in Trafalgar Square during the Women's March on London in central London, Britain January 21, 2017, Kevin Coombs/Reuters)

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Eating with Abandon: The French Way

Eating with Abandon: The French Way

I often work with individuals who struggle with OVER activities, and it's usually part of the reason why they are seeking executive coaching. OVER-working, OVER-stressing, OVER-checking, and OVER-preparing to name just a few. Often these OVER activities follow a cyclical pattern of OVER-working (in some form) followed by OVER-indulgence. It’s frequently a hamster wheel pattern, not at all dissimilar to ‘yo-yo dieting’. (Image source: www.anecdotesandapples.com - a refreshing food blog and also a delicious recipe for making your own croissants)

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Resilience: Its not what you think

Resilience: Its not what you think

I don’t often tell people about the kind of psychology I do.  It’s not that I’m not proud of it, but because it is generally misunderstood. When I tell people my work involves applying positive psychology and building resilience in the workplace, they usually look at me like I’m a flake.  It seems they picture me facilitating group hugs and Kumbaya sing alongs.  (Image source: reachout.com) 

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What happens when you put two control freaks together on a tandem bike?

What happens when you put two control freaks together on a tandem bike?

What do you get when put two control freaks on a tandem bike together? The same thing you get when you put two high achievers on a project together! Here are some tips for managers of control freaks, co-workers of control freaks, and the control freaks themselves (from a fellow control freak). Image source: www.tandembicycletours.com

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Learning: Why it's easier said than done

Learning: Why it's easier said than done

How can you learn and grow, when you feel you need to know it all to begin with?  We are habituated to measure our success by external validation.  For children, this may take the form of stickers, praise or grades at school.  For us adults, it includes promotions, pay rises and positive feedback. Unfortunately, this external validation can undermine our capacity to learn and grow. (Image source: www.holidayssun.com; Puerto Banus at night)

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Irasshaimase: The Art of Mindful Service

Irasshaimase: The Art of Mindful Service

There is no chance of walking into a Japanese store unnoticed.  And when you are spotted, you will hear a welcoming greeting - ‘Irasshaimase’ - which seems to reverberate around the room, with each available staff member joining in the chorus. Japanese customer service is mindful customer service.  Time stands still and the most important thing in the world is the present moment. Image Source: http://agorafukuoka-hilltop.com/english/

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