Resilience: Its not what you think

I don’t often tell people about the kind of psychology I do.  It’s not that I’m not proud of it, but because it is generally misunderstood. When I tell people my work involves applying positive psychology and building resilience in the workplace, they usually look at me like I’m a flake.  It seems they picture me facilitating group hugs and Kumbaya sing alongs.  (Image source: reachout.com) 

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Irasshaimase: The Art of Mindful Service

There is no chance of walking into a Japanese store unnoticed.  And when you are spotted, you will hear a welcoming greeting – ‘Irasshaimase’ – which seems to reverberate around the room, with each available staff member joining in the chorus. Japanese customer service is mindful customer service.  Time stands still and the most important thing in the world is the present moment. Image Source: http://agorafukuoka-hilltop.com/english/

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That Sinking Feeling

When do you get that sinking feeling?  Is it when you’ve made a great big whopping mistake?  When you feel out of your depth and not sure of what you are doing?  Or when you receive negative feedback?  Read more about working with that sinking feeling to be the leader/team member/partner/parent/friend you want to be.

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Positive Neuroplasticity: Hardwiring Behaviour Change and Building Inner Resources

What do you want to become ‘more’ of?  More patient, more confident, more assertive, more light-hearted? This article explores how we can identify the inner resources we need and want to develop, and the practical ways that we can ‘hardwire change’ in our minds. As I mentioned in my previous article, there is a growing body of research in the area of neuroplasticity that supports the idea that our talents, abilities and strengths are not fixed.  We are all very quick to put ourselves (and others) into boxes which limit us.  In fact, we all have the capacity to change, …

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Who Needs a Coach?

Elite athletes have them, as do many successful CEOs.  So you might think that coaching is only for those who have made it to the top in their chosen field.  But many of these highly successful individuals worked with a coach to get to where they are today and they recognise the important contribution of coaching in their transformation and growth.

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