I’ve been wondering if life might be a little easier if we had no expectations of each other. It seems that almost all disagreements and divides come down to a sense that expectations are not met. But what is the cost of having no expectations? And how do can we gain benefit from shared expectations?
As workplace psychologists, we are often called upon to assist with conflicts in the workplace. Many times, we see disagreements that arise on the basis of a difference in interpretation and opinion. In this article, Miriam Yates (Psychologist at Within Consulting) provides some practical advice on managing this situation – in all areas of our lives! (Image Source: www.shannonspaulding.com)
I don’t often tell people about the kind of psychology I do. It’s not that I’m not proud of it, but because it is generally misunderstood. When I tell people my work involves applying positive psychology and building resilience in the workplace, they usually look at me like I’m a flake. It seems they picture me facilitating group hugs and Kumbaya sing alongs. (Image source: reachout.com)
If you have ever worked within a team that was in conflict, then you know how bad it can get. Many teams go through periods of conflict, and some teams go through periods where the whole working environment can feel absolutely toxic. A team in this situation needs assistance to work effectively together. The worst thing a manager can do is ‘let them be’ and hope they will work it out themselves. However, even the best managers find these situations very difficult to navigate.