Great Expectations

I’ve been wondering if life might be a little easier if we had no expectations of each other.  It seems that almost all disagreements and divides come down to a sense that expectations are not met. But what is the cost of having no expectations?  And how do can we gain benefit from shared expectations?

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Irasshaimase: The Art of Mindful Service

There is no chance of walking into a Japanese store unnoticed.  And when you are spotted, you will hear a welcoming greeting – ‘Irasshaimase’ – which seems to reverberate around the room, with each available staff member joining in the chorus. Japanese customer service is mindful customer service.  Time stands still and the most important thing in the world is the present moment. Image Source: http://agorafukuoka-hilltop.com/english/

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